Privacy Policy – kuwaitpalm.com

kuwaitpalm.com takes all necessary measures to protect your online privacy with great care. This Privacy Policy explains how we use and safeguard any personal information collected during transactions that occur between you and our website.

This Privacy Policy may be updated from time to time, and any changes will be reflected on this page. We advise you to review this policy periodically when revisiting our website.

What Personal Information Do We Collect?

We may collect your personal information when you:

  • Make a purchase
  • Register an account
  • Sign up for promotions, offers, competitions, or newsletters

This may include:

  • Your name and contact information, including email address—even if you do not complete your purchase
  • Details of any orders placed through our website
  • Delivery details
  • Information provided when you contact us or inquire about our products
  • Your visit history and the resources accessed on our website
  • Details entered during any issue reports or support requests

We may also gather data from your activity on the site—even if no purchase is made—to better understand your interests and improve your browsing experience. See the Cookies section for more information.

What We Do With Your Personal Information

Depending on how you interact with us, we may use your personal data to:

  • Facilitate your access and use of our website and its services
  • Process orders, collect payments, arrange and track deliveries
  • Provide ongoing customer service, including repairs, refunds, or support
  • Conduct internal accounting and meet regulatory requirements
  • Request product or service feedback, or invite participation in surveys

Keeping You Informed

We may occasionally contact you with updates, product offers, and related services that may be of interest to you. This includes updates on deliveries, warranties, reviews, and similar offerings related to your purchases at kuwaitpalm.com.

We may contact you by telephone or email using the contact details you provide during transactions or those obtained from trusted sources. By submitting your contact information, you consent to such communication.

If you no longer wish to be contacted:

  • Email us at sales@kuwaitpalm.com
  • Use the “unsubscribe” link included in any of our marketing emails

Please allow some time for your preferences to be updated in our records. Note that we may retain some personal information for non-marketing purposes while respecting your preferences.

Security and Storage

We implement policies and reasonable security measures to safeguard your data. However, kuwaitpalm.com cannot guarantee the absolute security of any information submitted online.